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Frequently Asked Questions
My Order
We currently ship only within Denmark.
Orders are typically delivered within 5-7 business days after being processed. You will receive a tracking number once your order has been shipped.
Shipping costs are calculated at checkout based on your selected delivery method. We occasionally offer free shipping promotions, stay updated by subscribing to our newsletter.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website. If you don’t receive a tracking email, please check your spam folder or contact us.
Perfume Testers
You can order a free tester directly from our webshop. Simply add the tester to your cart and proceed to checkout. You will only need to cover the shipping cost.
Yes, while the tester itself is free, you will need to pay for shipping. The shipping cost will be calculated at checkout.
Yes! You can select up to 4 testers of your choice when placing your order. Availability may vary, but we will do our best to fulfill your request.
Orders are typically delivered within 5-7 business days after being processed. You will receive a tracking number once your order has been shipped.
Regal Aromas Products
Yes, some of our perfumes are inspired by well known designer fragrances, offering high-quality alternatives with luxurious scents. Each fragrance is crafted with premium ingredients to ensure a long lasting and sophisticated aroma.
Yes, many of our perfumes feature natural oud, carefully sourced to provide an authentic and rich fragrance experience. Oud is known for its deep, warm, and woody aroma, making it a signature element in our collection.
Our perfumes are designed to be long lasting, typically lasting 12-24 hours depending on the fragrance concentration, skin type, and environmental conditions. For even better longevity, apply perfume to pulse points and moisturized skin.
To maintain the quality of your perfume, store it in a cool, dry place away from direct sunlight and extreme temperatures. Keep the bottle tightly closed when not in use to preserve the fragrance.
Returns & Refunds
Due to the nature of our products, we do not accept returns or exchanges on perfumes that have been opened or used. If the product is unused and in its original packaging, you may be eligible for a return or exchange within 30 days of purchase. Please contact our support team for assistance.
If your order arrives damaged, please contact us within 14 days of receiving it. Provide your order number and photos of the damaged item, and we will arrange a replacement or refund.
To request a refund or replacement, please email our customer support at Info@regalaromas.dk with your order details and reason for the request. Our team will review your case and provide further instructions.
Fragrance Guide & Recommendations
Not sure where to start? Take our fragrance quiz on the homepage to receive 4 personalized fragrance recommendations based on your preferences.
- Apply to pulse points (wrists, neck, behind ears, and inner elbows).
- Moisturize your skin before applying to help the fragrance last longer.
- Avoid rubbing your wrists together, as this can break down the scent.
- For extra longevity, spray on clothes or hair (avoid delicate fabrics).
Yes! We have a fragrance quiz on our homepage that recommends 4 fragrances tailored to you. Simply answer a few questions, and we’ll suggest the best scents based on your personality and preferences.
Payment & Discounts
We accept a variety of payment methods, including:
- Credit and Debit Cards (Visa, MasterCard, American Express)
- PayPal
- Apple Pay
- Google Pay
Yes, we frequently offer discounts and promotions! Be sure to sign up for our newsletter to stay updated on exclusive offers. You can also check our homepage for current sales or limited time promotions.
Currently, we allow only one discount code per order. If you have a gift card or store credit, it can be applied in addition to a discount code.